Privacy Policy

Introduction

Somerset Animal Information Services (SAIS) is committed to protecting your privacy and ensuring that personal data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

SAIS operates as a business directory and information service.

Data Controller

Somerset Animal Information Services (SAIS) is the Data Controller responsible for personal data.

Email: website-support-admin@somersetanimalinformationservices.com

Information We Collect

We only collect limited personal data necessary to operate our services, including:

• Name (if voluntarily provided)

• Email address

• Business contact details (for directory listings)

• Information provided when contacting us

We may also collect limited technical data such as:

• IP address

• Browser type

• Pages visit

How We Use Your Information

We use your information to:

• Respond to enquiries

• Maintain and manage our directory

• Improve our website and services

• Maintain system security

We do not sell, rent, or trade personal data.

Lawful Basis for Processing

We process personal data under:

• Consent – when you contact us

• Legitimate Interests – to operate our directory

• Legal Obligation – where required by law

Public Listings & Removal Requests

SAIS may include business information that is publicly available under legitimate interests.

If you would like your information updated, corrected, or removed, please contact:

Email: website-support-admin@somersetanimalinformationservices.com

We will respond in accordance with UK GDPR requirements.

Data Sharing

We do not sell personal data.

We only share data:

• Where required by law

• With your consent

Third-Party Data Processors

SAIS uses Google Forms to collect enquiries and contact submissions submitted through this website. When you submit a form, your data is processed by Google LLC, acting as a Data Processor on our behalf. Google LLC is certified under appropriate data transfer frameworks and their privacy practices are governed by the Google Privacy Policy, available at https://policies.google.com/privacy.

We do not use any other third-party platforms that process personal data on our behalf.

Data Storage and Security

We protect your data using appropriate security measures, including:

• Data stored on a secure hard disk

• Hard disk kept in a locked container

• Access restricted to authorised personnel

• Email accounts secured with two-factor authentication (2FA)

• Email access limited to authorised team members

Data Retention

We retain data only as long as necessary to:

• Provide services

• Maintain listings

• Meet legal obligations

Data is securely deleted when no longer required.

Your Rights

You have the right to:

• Access your data

• Correct inaccurate data

• Request deletion

• Object to processing

To exercise your rights, please contact:

Email: website-support-admin@somersetanimalinformationservices.com

Cookies

This website does not use cookies. 

No tracking, analytics, or functional cookies are set when you visit this site.

Data Breaches

In the event of a data breach, we will:

• Investigate promptly

• Notify the Information Commissioner’s Office (ICO) where required

• Inform affected individuals if necessary

Children’s Privacy

We do not knowingly collect personal data from children under the age of 13.

External Links

We are not responsible for the privacy practices of third-party websites linked from our site.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact

For any questions regarding this Privacy Policy, please contact:

Email: website-support-admin@somersetanimalinformationservices.com